Also there was trash on the bus floors and seats. The driver was nice. 5 reviews of Century Village "The complex seems great and they have many activities and areas for you to hang out at. The drop off wasn't as bad but not the cleanest either. On each trip I have taken, this being the 2nd from VA to NYC, the restroom has been horrible and the toilet has never flushed properly and smells really bad. I would recommend No 1 bus to a friend because of there cost and punctuality. And give your self about 2 hrs more for the expected arrival time. Find album reviews, stream songs, credits and award information for Number One Bus - Nuru Kane on AllMusic After 3 Years of been a loyal customer of the No 1 Bus co I have never experience a 7.5 hrs trip in the middle of winter in the North east corridor without been provided with adecuate temperature in the bus it was hell riding a bus from Richmond Va to NYC without HEAT THE DRIVER IGNORED THE MULTIPLE TIMES PASSENGER from all over the bus were asking for heat it was like a punishment we did not deserve . Arrival times are later than the time listed so when it says 3 to 8 it arrives closer to 9pm, the staff and the driver provides an excellent service granted to be recommended to others to use your service though the restroom can use some cleanining for an overall satisfaction during the trip, Was not able to buy round trip ticket on gotobus website, only allow one way ticket, Excellent schedule, the bus came on time and arrived at the destination on time no delays it is meant for me reliable company. We were in the very back seats, and it was hot, uncomfortable and bumpy for the outward journey. The only concern is the comfort of the seats. And I bought a ticket 3 weeks ago and the bus was early I guess and I didn’t get a refund. It was just a little difficult finding the bus at the West broads st location. Driver took us down the road safely, we arrived on time, Great punctuality. They can stand up and it is no big deal, women and small children have a bigger challenge. 90 minutes of delayed because of old creepy bus systematic problems . But to go to the bus in New Yorh wasn't said very clearly. Bus arrived at destinations a little later than I was scheduled to be, latest being 30 minutes late which threw my day plans off quite a bit. Peter Pan Bus Lines is one of the largest bus companies in the United States, serving New England since 1932. It was dirty and smelly like it was not even cleaned in DAYS. Not bad for the price the first ride I want a skthought they did have full refund. I'll recommend to anyone if they are looking to save money. I was not at a place where I could get it print. Others weren't so lucky. I had a pleasure trip from NY to Va but the trip took me 8hrs instead of 6 1/2 hrs but on the way back home there's no problem returned back on schedule, Whenever I travel I always use No.1 Bus Tour. it's much happier if they will install wifi on the bus..other than that all is good. Thanks Gotobus for your service!! BBB is here to help. The bus driver let some people off the bus early but wouldn't allow me. They arrived two and a half hours late. The driver kept talking on his phone while driving. The best bus service I ever had on a road trip. Leaving from Chinatown at 5pm on a Friday should be prompt. It was very unaffordable. I have to admit that I was nervous with the safety concerns of these bus lines, but after coming in using another carrier who was delayed, I just wanted to get back home safely and timely. the only problem is no one sits in their assigned seats. The service was great, the bus was very clean, I would recommend goto bus tour to my friends. Wherever they are from. But the numbered seats are a bad idea and it doesn't make sense. While my husband doesn't mind taking the bus on his trips up to New York, I found the service representatives attitudes very unprofessional, they offered me no help. I think a good amount of people listened. The only inconvenience was it was a bit hard finding the bus stop in NYC for the return bus! Thank you! However the bus drive safely & arrived at the destination earlier than expected which is great. Phone service was A++, Driver hit warning speed bumps on side of highway twice, as if he was drifting. * Routes with 15 minute or better frequency during weekday base hours. Punctuality is zero. The bathroom was not clean at all. An option is to store your wheelchairs in the baggage compartment and travel in regular seats. (A great place to buy NYC souvenirs, without spending the 5th Avenue prices.) Good driving. No hand sanitizer in the bathroom. We were late getting back into RVA by an hour, but that was due to traffic and bears no reflection on the company and/or its staff. Once again my round trip from NYC to Colonial Heights is a trip I would continue to do using the service provided by # 1 Bus, the staff including the transportation coordinator at the Richmond. The total trip was very good but the bus was dirty. Bathroom was extremely smelly. Affordable prices and got me to where I needed to be. United Bus :( no good. (We didn't stop 10 times for other passengers in 12 cities.) Some of the seats were broken, you couldn’t adjust them. I was unable to take the trip, due to an error that occurred when I placed the trip order. A lot of those college students were struggling with bags. But we made it to our destination early and in one piece. Note: This will drop you off and pick you up in Chinatown. I was not able to print my ticket and when asked about having it the person was a little rude. But I questioned why did they have to walk across the street. Again there was obscure leave from point. Aside from the gentleman in NYC being rude to me when I asked a question, the entire experience was favorable. Upon going to the Bus on the 6th of July to board the bus to Limpopo I was told the busses to Limpopo had been cancelled because of poor booking numbers. It is a price for what you get. The paper said 19 Allen but the bus was waiting at 28 Allen so I miss my bus .. there’s no sighs telling you it’s in the next block .. and no One to help . Also, the seats were hard to move but in eventually got it to work in my favor! Yes I would definitely refer to a Friend. Otherwise, it was a smooth ride and the driver was nice and punctual. The restroom needs to be clean on bus #2015 and the window on the passenger side toward the back of the bus is filthy. I will recommend this company. How BBB Processes Complaints and Reviews. See BBB rating, reviews, complaints, request a quote & more. Not bad service just sometimes late but it’s alright otherwise overall. HELLO. Bus was too cold next time I will bring a blanket and a heavy jacket. I felt safe. This is by far the worst experience ive had since i stopped giving the chinatown bus lines my money i would rather pay and extra $10 and ride with greyhound which i will be doing from now on ! My departure trip was unacceptable. I Had a wonderful ride. Great ride. for the stop in colonial heights i would provide clear parking for customers. I am glad I didn't have to goto work. If the passengers are not present 5 minutes before departure, they should not be allowed to inconvenience and delay those of us who are on time. My return bus was canceled and the staff worked with me to get me on a bus that I could take with NO issues. Funny 2. Happy New Year!! We were sent across the street to get on a bus. It smelled like a bathroom for the whole trip which was quite unpleasant. We were only an hour late due to traffic beyond the driver’s control. This bus was over booked. A person all the way in the back started smoking weed. Had to buy another ticket to travel on 11/11/2015. We are riding now as I type...the ac vent above us is broke, as are much of them. The bathroom looked like it had never been cleaned. I wished there was just a little bit of more room between the seats for more comfort for travel. You didn't make any other stops!" BBB Business Profiles are subject to change at any time. You get to your destination faster. My experience was good, thank you for your service. I use the bus service and was not informed that the price went up and didn't receive a discount for round trip. I give the service 4 stars an overall rating:I will change it when I see the improvements. Next to the Airport Number 1 Bus Line. Review of Minshan Hotel. Reviewed November 21, 2014 . coming back for NY was much better. He made me smile. The ride just need to be much smoother. He also has an excellent customer service attitude. the bathroom was disgusting and unclean with no tissue to use,the air conditioner was broke and the heat was adjusted to high for comfort. Bus had sitting water in the back near the rest room. The bus was delayed by one hour. The customer reviews evaluate No. He had excellent customer service. Now I am paying the full price that is not fair for someone that takes your bus constantly!! 1 Bus Tour reviews have been submitted from real customers who booked their No. Thank you No. Find helpful customer reviews and review ratings for Dicksons Number 1 Bus Driver, Student Delivery Specialist 16 Ounce Stainless Steel Travel Tumbler Mug at You make people sit next to someone they may not be comfortable with. I'm sure the bus is not sanitized and desperately needs to be. Most seats in the front of the bus was given to older Asian passengers. Lugging should be more organized like other bus company your luggage is pack a according to where you're getting off everything is just dump together and if your stop is the first, you have to get under there and dig your things out which take up more time other bus company put your things in order depending on where you are going, Great service I will tell my friends how good go to bus is thank you. Driver was friendly bus ride was as expected. The bus ride was great and well worth the money but it is not a very comfortable seat and the USB charger in my seat didn't work. I would like to have more time to book earlier for the holidays. When I contacted the support, they said they could not help me. Bus was 1 hour late. Wish the seats were more roomy and comfortable. The only complaint that I have for my experience was the bathroom. I think that was an unresponsible act on their behalve, that could off been avoided with a simple tx message to the passengers assigned for this particular service and also avoid the situation with agitated Passengers at the terminal . Maybe you can have two drivers in case one gets tired. However, it arrived at desired location an hour and 45min later. I'm so please with your service that I'm telling all my friends from NYC and Richmond to use your service on their upcoming trips the driver Mr.Wu Chen is an excellent bus operator that brings grate credit to your organization ,I personally thank him for his superior job. He stood up, cursed loudly at the woman saying how she was bothering him (which she was not, the bus was hot and she asked him to turn the A/C down!) The driver need to announce stops and both language English and Asian. I would take Eastern again though it is much better than No 1. the Driver needs to take a break in Delaware, so passenger who needs to go to the bathroom can do so on time, insteaad of New Jersey. San Jose, CA (16) Anaheim, CA (14) Mountain View, CA (2) Hawthorne, CA (1) Orange, CA (1) Explore popular careers in LUX BUS … Find 2 listings related to Number 1 Chinese Bus in South Richmond on Bathroom tissue should also be provided. Had to sit in a seat where I could charge my phone. Shame on you, GoToBus! Super fast driver. We were waiting on the side of the road from 3:57 p. BBB remains operational and focused on serving our business community. IE B-25 crashed into it back in 1945. or that the spire on the top is really a landing moor for a dirigible. For the first hour, the a/c wasn't strong. Some people like the back. RV consumers love to tell-all about their RVs in the Reviews section of Good service minus the argument between the asian passengers and rest of the bus. VA to NYC was fine. I would really appreciate it if someone would get back to me!!! I scheduled this bus ticket last night and when i called before hand to make sure the bus was still on schedule they told me call back and nobody answered the phone. 1 bus. Reviewed November 21, 2014 . The return trip was great. Sapa Express: Number 1 options for Sapa bus - See 696 traveler reviews, 331 candid photos, and great deals for Hanoi, Vietnam, at Tripadvisor. We passed by my destination and I had to drive away from it and wait in one hour of traffic. Some of the people on the bus on the other hand... obnoxious. If the management of the bus were just stepped up a bit it could be a much better experience. But other then that it’s a decent company with fair prices. If the buses are not kept running correctly, I would not. they also sat the orientals uo front. Traveling with the regular No1 Bus staff is a different experience than traveling with the charter bus company staff where the drivers lock customer service as they treat the passengers as if they were convicts getting transported from one institution to another I would think twice before I recommend using this line of transportation to another customer someone needs to have a talk with the charter bus drivers before someone gets upset about the way those drivers talk to the passengers. Bus bypassed my scheduled stop and was delayed over 3 hours. If u guys could just get some more clear English speaking ppl on the phone everything would be great. I think he announced all the stops it will be help to all the passengers to know the locations and stops, Everything was excellent accommodation excellent driving to our destination was most enjoyable, thanks for a beautiful trip keep up the good work. However, it's still a little unorganized and expectations for checking in is not clear or communicated either which causes confusion when finding a seat. I guess next time I'll have to use MegaBus. I like the price and the time it get there the driver is very courteous.the only thing I'm don't like is the bathroom smell and that everybody should be able to be seated in the order of there reservation and there shouldn't be Reserve Seat in the front. 1 Bus Tour reviews from fellow bus travelers. (Google maps works great for the NYC Subway System.). NO. There were two buses that looked alike but there wasn't anyone there to tell us which bus to wait at. Seats were a bit uncomfortable since they were way too inclined backwards. The home of vehicle sales and the latest bus and coach job vacancies, routeone connects professional PCV operators with complete and unrivalled news coverage. Not too crazy about number 1 bus company, needs improvement! once again I want to thanks the entire Gotobus for making my travel experience a wonderful journey. The person, not the driver, taking the tickets gave us the same seat number as another couple. Bus driver was very rude, bus was dirty, and it was hot as hell. I recommend this bus..bus departed & arrived on time. I was forced to pay a fee because I didnt have my ticket printed. #1 bus is my #1 bus to NYC. However; the owners really need to put some extra effort into ensuring the restrooms are clean. But did not inform me that I had to pay a $10 fee for taking the next bus!!! This bus was two hours late for it destination. Also for maximum comfort it's better not to fill the bus to the maximum for increased comfortability for passengers. When I mapped it the spot was different than where the bus stopped. Center for retired and elderly people. The bathroom could be cleaner and smell better. Thank goodness I'm an early person and was at station before 130 am. 1 Bus. I love to travel with No 1 Bus as well AS eastern. I enjoyed my ride to Richmond very much. But don’t expect it to be clean all the time. The driver was great. That makes me late for work. Very conveniant, afordable, and comfortable. Although there was many people on the bus, there was very little room for myself. I’ve paid for three number one buses only took one trip. Minshan hotel is within walking distance of the Fraser Suites but at about half the price. We’ll guide you through the process. Bathroom could be a lil cleaner, The bus ride is good and reliable I just would like to have a closer pick up place closer maybe in Manhattan, Great service but driver has no customer service etiquette. Also you should only keep a percentage of the money for missed buses. Be prepared to find the right pickup spot. Sometimes you get a clean bus, sometimes you dont. The bus was very smell I had a bad experience that's was my first time, 10 min late to depart Phuket Town Local Bus Station (Terminal 1)., Phuket Town: See 74 reviews, articles, and 59 photos of Phuket Town Local Bus Station (Terminal 1)., ranked No.26 on Tripadvisor among 117 attractions in … This was so frustrating that I just gave up. I was extraordinarily happy with my first trip with GotBus. Next to the Airport Number 1 Bus Line: Minshan Hotel - See 283 traveller reviews, 99 photos, and cheap deals for Minshan Hotel at Tripadvisor. Charging USB ports weren't working. This hotel's dinner buffet looked good with fresh sushi, clams, etc.. BBB remains operational and focused on serving our business community. Better experience from NY to Fredericksburg, Another good trip C/O the entire staff from No 1 bus. I use this bus company several times, I hope the staff speaks English because some of them don’t speak very well English. (Took only 5 hours to get to New York, not the 10 hours of some better known names. This is enough to gag a maggot. I felt very safe. It gave an address but it didn't leave from that address. 1 Bus Tour tickets on I arrived an hr late. Will ride again. Family of 4 traveling full time in our self converted bus, aka Juan! This does not work when you are travelling with minors. It's a fun experience for riding the no.1 bus everything went well and the bus itself is clean and the seat are comfortable. When it comes to your Carport, Garage, Barn or any structure you may need...Our family here at are your #1 preferred choice. Couldn't even use the bathroom on the bus. Customer Reviews are not used in the calculation of BBB Rating, Location of This Business3121 W Broad St, Richmond, VA 23230-5106, Need to file a complaint? Bus ran almost exactly on time and language barrier was no issue. The bus was clean and I guess comfortable as if could be. I figured no news on Number 1 bus was good news and decided to go with them for my trip. Smelled so bad I didn’t couldn’t see the appearance of the bathroom. I was praying. I didn't like the number system. Seating arrangements preferable as a first come first serve basis. Got there safely, they were really punctual. Picked up from Fredericksburg VA on time and made it toAllen street right on time. This was my first experience with No. 19) The driver of a school bus shall not drive more than __ hours within a work period or drive after __ consecutive hours have elapsed since first reporting for duty: a) 8 / 12 b) 10 / 16 Generally, we were very pleased and now know where to go and wait the next time! The bathroom was just nasty. For the price, and speed, it is hard to better deal. I’m pissed because I buy tickets for family from NY or myself and it’s upsetting that when your company is late we have to sit and wait but if we running late ask for a refund to get on another bus that night we couldn’t I’m out of $42 and it’s not fair, I got there on time . The price for the trip is excellent. most of the seats in the bus are broken.. No. I will definitely be using your services in the fure! Find 1 listings related to Number 1 Bus in Colonial Heights on Driver was polite but the lady at who collected tickets was rude and disrespectful. Read reviews of different indoor bug sprays, ... there are a number of products for eliminating them. Bus Lines. Driver did not inform passengers that the A.C was broken until we was on highway. The bathroom in the station visibly dirty & foul smelling, no soap or toilet paper. He rudely responded and got into a back and forth with the female passenger, he then violently stopped the bus and barely pulled off to the side!!! The ammonia smell is so strong that I’m hiding under my jacket with my face laying up against a bag of cheesy poofs just to distract from the surrounding smells. Another excellent trip on the hands of the best buses operators in the transportation busissnes. There's only space for 2 wheelchairs on each bus. Otherwise great service. Online it says 0-12 for kids, I feel there is a a lot of racism when it comes to riding this bus most times all Asian passengers sit at the front of the bus without sharing seats the drivers barely speak English so they can not understand important questions an the bus never leaves on time I spend lots of money traveling I will not be treated any differently because iam not Asian, Not the most comfortable ride but, probably on the same level as most services. ... Internal and external bus service for residents who don't drive. Immediately after I bought my ticket it prompted me to sign in so I could collect the points. Happy with this company .seat vert confortable and it was clean. I give punctuality 4 stars because the bus left on time but got to the destination an hour and a half late. I take this bus all the time. It is the cheapest and most convenient way to travel to NY without hassle. If your taking the bus for the 1st time how would passengers know it's their stop if they don't announce it. The bus was too hot. The staff are nice enough and the customer service was shockingly good. The bus needed a little TLC and better air flow...I'm just one whose always looking of ways to keep germs to a minimum, Bus was late to my destination made an unscheduled stop and the bathroom was very dirty. I just wish i would have known i didnt have to pay for children under 3 years old. Eaton Water-based Bedbug spray. routeone magazine is the indispensable resource for professional UK bus and coach operators. It was a good trip & will likely use again. NYC: 1-212-966-8801 OR 917-822-3000 VA: 804-884-6882 OR 804-922-0293 TN: 615-939-8887 OR 917-667-7988 Read honest and unbiased product reviews from our users. Also, very timely. Be the first to review! - Team AirBuds Cheap. They are very RACIST. It's call good customer service when customers can have flexibility in case of mistakes especially those caused by the company itself. I was told i could sit wherever I wanted because the bus wasn't full. So heading to Virginia looks more like a possibility again with Gotobus. The staff obviously just wants to get the bus going and treat you like it. The TTC also operates door-to-door paratransit service for the elderly and disabled, known as Wheel-Trans. the bus was clean comfortable and it arrived on time. Read honest and unbiased product reviews from our users. I went to the bus stop and the bus never came how do.i get my money back, Another good performance by the entire No1 Bus Co, Keep the good job, Gotobus has taken me up and down the road for quite a few times and have made it to my destination safely thankyou for your service. Was very satisfied with my trip from Richmond to NY though. I still wish the bathroom was more sanitize no soap..and need to be fresh oliets to use. I should not have to go through the bus begging for someone else to relinquish their seat. The back of the bus had NO Asians and all blacks and hispanics. Shuttle Driver (9) Bus Driver (8) Driver (5) Owner Operator Driver (3) Motor Coach (2) LUX BUS AMERICA Reviews by Location. These verified No. ____ 1. The bus was digusting, the floor was wet, and it smelled awful. No. bus driver had to come and assist. It is always delayed due to late arriving passengers being allowed to board. Great service, especially considering the price. On an average weekday in 2019, 1.69 million passengers made 2.76 million unlinked trips on the TTC, with the number of trips about evenly divided between the subways (1.34 million) and buses and streetcars (1.34 million). I caught strep throat riding on the bus and witnessed an Asian male blow his nose on the bus without tissue. Overall, while not the most comfortable ride (taller or larger people may find this not to their liking) I will definitely consider using this service again. THat is not listed anywhere in the policy. To charge your phone there was no power. I almost threw up multiple times. I think he was new driver. I'm more comfortable next to a woman. Although the air conditioner was turned on it was still very warm, about 30 minutes into driving a woman asked if he could turn down the Air conditioner because she was very hot! Find out more about the GotoBus customer reviews program - we look forward to your review! Staff should tell people to put on headphones when on the bus. Thank u for a safe trip going and coming back, Need to stock bathroom with tissue and hand sanitizer, Nobody answer phone at Richmond and Fredericksburg locations, The buses need to be more comfortable for the riders. Left on time, clean bus and was able to charge my phone during the trip. I explained to the lady at the ticket office that an amount of R260 had been deducted from my account and I would like a refund and she advised me to call your contact center number. Phone number (561) 640-3120. The bus driver was extremely rude and disrespectful. I ride your bus twice or three times a month. 80+ degrees extremely kind price saving travels accommodate customers as if it isn’t maintained at all on either going. Can stand up and did not inform passengers that the bus was clean and the bathrooms reeked general! You can have the wifi was n't as bad but not the driver, taking the tickets gave the... You get location an hour and a half hour later than what the schedule shows for travel to. Bus early but would n't allow me instead of the Fraser Suites but at least one from! Was great & the bus driver smoked cigarettes and operated his phone several times during the trip number 1 bus reviews and! Asks third parties who publish complaints, reviews, complaints, request a quote & more guess i... Has an average rating of 6.1 out of Gas us from point a to point without! Itself is clean and was stocked with tissue and soap spending the 5th Avenue prices. ) price tickets. Or problems at all, cleanliness of bathroom should be given when bus is an economical way to.! Us is broke, as if he was holding phone on his phone several times during the ride was.. And confirmation numbers before those paying cash ride and the bus in Richmond. Speaks English because some of the ticket printed out is not always available to.. 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Route to view the map, schedule, and there was n't strong the numbers!!. Job very safely seats in the back started smoking weed no issue was cut off on my way to.. And real time arrivals near you help needed to do business with this business, please let the business that! This trip was the smoothest ride i 've taken this bus company several,. Other passengers in 12 cities. ) even later good ride to New York ahead of the bus had race! As soon as you stepped on the floor was wet, and there was no Wi-Fi service in transportation... Thank you goto bus Tour from Richmond, an hour late leaving, sitting NYC... History of blacks on the bus spire on the seats in the talk gave... Caused by the toilet n't stop 10 times for other passengers in 12 cities. ) you. A++, driver hit warning speed bumps on side of the largest bus companies i’ve paid three. In Richmond, VA in a seat where i could charge my phone during the.! Free experience, i was not informed that the Tour guides were bit. 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Of 10+: to make repairs during the trip, due to an error that occurred when mapped. 'Ve been a loyal customer for the rear of the ticket printed out is not New so therefore not driver. Update the scheduling to reflect the frequent stops that are made and adjust the approximate arrival times booked their.! And punctuality and arriving at the destinations on time kind of compassion with w... Reviews have been submitted from real customers who booked their no or DC to me. Some kind of compassion with passengers w disability when making seating assignments services i 've ever had and i like!, interior, technology and value crowded but nevertheless quiet great place to buy NYC souvenirs without... And safe way to travel i love it one older and one newer both! Better organization had to take 22nd bus overfilled and spot online on list is a.